Your Journey With Us Begins Here

Kat and Dogs Ohio provides professional cat sitting, dog walking, pocket pet care, nail trims, and select medical support visits throughout Willoughby, Ohio and surrounding communities. 

Learn More: What Pet Care Services Does Kat and Dogs Ohio Provide? 

Getting started is easy. Simply submit a New Client Request form. We will review your request and determine whether our services are a good fit for your pet’s needs and location.

Absolutely. If you have questions about our services or would like to discuss your pet’s needs before getting started, please contact us during normal office hours. If we are unavailable, leave a detailed message and we will return your call as soon as possible.

After submitting your New Client Request, we will review your information and may contact you to discuss your pet care needs further. If your request is approved, you will receive a welcome email with instructions for creating your client account, completing your home and pet profiles, uploading required documentation, and scheduling your Initial Consultation and Behavioral Assessment.

We cover this in detail here: I'm Interested in Becoming a Client. How Do I Get Started? 

Yes. All new clients are required to complete an Initial Consultation and Behavioral Assessment before services begin. This appointment allows us to meet you and your pets, review care instructions, discuss routines, answer questions, and ensure everyone is comfortable before your first service.

This appointment helps us provide safe, personalized care for your pets. During the consultation, we review your pet’s routine, discuss any medical or behavioral concerns, evaluate your home’s layout, and develop a care plan tailored to your pet’s individual needs.

Your client account must be fully completed before services can be requested. This includes completing all required profile information, uploading current vaccination records or other required documentation, maintaining a valid payment method on file, and providing detailed care instructions for your pets.

Yes. For the safety of pets, people, and our community, all cats and dogs must have a current rabies vaccination on file before services can begin. If your veterinarian determines that vaccination is not medically appropriate, a current rabies exemption letter may be accepted. Pocket pets and birds must have a current health certificate or veterinarian documentation on file.

Yes. Kat and Dogs Ohio LLC is insured and bonded through Business Insurers of the Carolinas (BIC). We are also Fear Free Certified, Pet First Aid and CPR trained, and maintain memberships and continuing education through Pet Sitters International.

Yes. We specialize in caring for senior cats and pets living with chronic health conditions, including diabetes, hyperthyroidism, chronic kidney disease (CKD), and inflammatory bowel disease (IBD). Depending on your pet’s needs, a medication assessment visit may be required before services begin to ensure we can safely and appropriately provide care while you are away.