Welcome, Pet Parents!
Reliable, Compassionate Pet Care-Discover the KADO Difference Today!
Thinking about joining the KADO family? We’d love to have you! Before we make it official, here’s what to expect.
To keep things simple, secure, and stress-free, we use a software system called Time to Pet. It's easy to navigate, mobile friendly, and gives you access to your own private account.
Once you’re set up, you’ll be able to:
• Add or update your personal and pet details
• Schedule, change, or cancel services
• Message us directly
• And so much more—all in one spot!
For your peace of mind, every visit is GPS-tracked, and you’ll get a detailed report after each one, so you always know how things went.
Before you're able to request services, we do require an in-home initial consultation and behavioral assessment for all new clients. It’s a chance for us to get to know one another and make sure everything goes smoothly from the start!
Proudly caring for pets in Eastlake, Wickliffe, Willowick, Willoughby Hills, and Willoughby, Ohio.
Easy Enrollment, Exceptional Pet Care
Join the KADO Family in 5 Easy Steps!
Step 1: Complete the New Client Request Form with basic personal and pet information.
Step 2: After submitting your form, we’ll reach out via phone, email, or both to follow up.
Step 3: If approved, you’ll finalize your account by completing additional information, uploading your pet’s vaccination records, and downloading the Time to Pet mobile app.
Step 4: After receiving your completed details, we’ll guide you through scheduling your New Client Initial Consultation and Behavioral Assessment. A $50.00 consultant fee shall apply.
Step 5: Once the consultation is complete and approved, you’ll be ready to request services. Don’t forget to keep your information up to date!