Welcome New Clients!
Reliable, Compassionate Pet Care-Discover the KADO Difference Today!
To make things easy and keep your pets safe and happy, we use a system called Time to Pet. It’s super simple to use and gives you access to your own online account.
Once you’re logged in, you’ll be able to:
• Update your personal and pet details
• Request or cancel services
• Chat with us directly
• And so much more—all in one spot!
For your peace of mind, every visit is GPS-tracked, and you’ll get a detailed report after each one, so you always know how things went.
Before we get started, we do require an in-home initial consultation and behavioral assessment for all new clients. It’s a chance for us to get to know you and your pets—and make sure everything goes smoothly from the start!
Providing trusted pet care in Eastlake, Wickliffe, Willowick, Willoughby Hills, and Willoughby, Ohio.
Easy Enrollment, Exceptional Pet Care
Join the KADO Family in 5 Easy Steps!
Step 1: Complete the New Client Request Form with basic personal and pet information.
Step 2: After submitting your form, we’ll reach out via phone, email, or both to follow up.
Step 3: If approved, you’ll finalize your account by completing additional information, uploading your pet’s vaccination records, and downloading the Time to Pet mobile app.
Step 4: After receiving your completed details, we’ll guide you through scheduling your New Client Initial Consultation and Behavioral Assessment. A $50.00 consultant fee shall apply.
Step 5: Once the consultation is complete and approved, you’ll be ready to request services. Don’t forget to keep your information up to date!