Kat and Dogs Ohio

Kat and Dogs Ohio

Kat and Dogs Ohio

Kat and Dogs OhioKat and Dogs Ohio

Payment & Cancellation Policy

  -   While  cash and check are preferred methods of payment, credit cards are accepted online only. Payment is due at the start of service unless otherwise stated.    


-    For daily visits and basic grooming services canceled within 24 hrs, payment will be due in full.  The cancellation fee will be determined based on services canceled within the 24 hour window.    


 - When reserving pet sitting services for a period greater than one visit/day, a 50% nonrefundable deposit will be due 14 days prior to the start of service. If the reservation is made less then 14 days prior to the start of service, the deposit will be due at that time.  The balance will be due at the start of service. Consideration of  a deposit credit to be used towards future care may be made under certain circumstances at the sole discretion of KADO.   

      

-  A $10.00/service holiday surcharge will apply for the following holidays: Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve /Day (Dec. 24 & 25),  and New Years Eve / Day (Dec. 31 & Jan. 1).    


-  Services are available on a first come, first serve basis.  All services are nonrefundable but consideration of credit towards future services may be made should the pet's owner return home early.