Juggling work, family schedules, and personal appointments is hard enough, but finding the right pet care provider shouldn't be. At Kat and Dogs Ohio, my goal is to make requesting services as effortless as possible. If you are ready to take the next step, the following process can get you started.
Kat and Dogs Ohio serves the communities of Western Lake County Ohio. All communications between clients and their sitter will run through an online system called Time to Pet. If you prefer to contact Kat first, before creating your client portal, feel free to send her a message. Virtual appointments are also available for pet parents regardless of your location.
*ONCE YOUR CLIENT PORTAL HAS BEEN APPROVED, BE SURE TO CHECK YOUR EMAIL FOR A TEMPORARY PASSWORD (YOU WILL THEN BE ABLE TO CHANGE IT ACCORDINGLY) AND ADDIDTIONAL INSTRUCTIONS.
*ONCE YOU ACTIVATE YOUR CLIENT PORTAL, PLEASE COMPLETE THE FOLLOWING: MY INFO AND PETS PROFILES (ONE PROFILE PER PET). YOU WILL NOT BE ABLE TO REQUEST YOUR INITIAL CONSULT OR SERVICES UNTIL THIS IS COMPLETED AND APPROVED.
Once your MY INFO and PETS profiles are completed, Kat will review your information and follow up with you to schedule you complimentary consult (in person or virtual).
Once your consult is completed and approved, you can log into your account to request services. Your scheduling request will go directly to the scheduling queue for Kat to process during office hours. If you need to cancel or make changes to your already scheduled services, you can submit a cancellation or change request.
While you are busy at work or enjoying a relaxing get away, Kat will be pampering your pets while ensuring they are safe and loved in the comfort of your home.
As a client you are able to: request/cancel services, communicate with your pet sitter, pay your invoice online, and update your account information. If you prefer to pay your invoices using cash or check, that is available as well. When pertinent information becomes available, Kat will communicate with you via email and/or social media.
Does your pet take daily, weekly, or monthly medication(s) for a health condition? If so, not to worry.
As a RVT and CPPS, I have had years of experience and training in administering oral, topical, and injectable medications, as prescribed by your veterinarian. Whether you need help learning how to give your cat sub-q fluids or your dog will need daily medication while you are on vacation, I am here for you and your pets!
*A trial run may be necessary prior to your trip. Regular rates will apply.
The care given to your pet(s) in your absence is of the utmost importance. With this in mind, you and your pet sitter will work together to develop a plan to meet your pet's needs. For example, if your dogs can be walked safely together, as determined by KADO, there will be no additional charge. If not, we can discuss an appropriate visit length for each dog to be walked.
Kat and Dogs Ohio is not a boarding facility. I bring the services to you! When requesting services, all services are available on a first come, first serve basis. Your initial consult must be completed and approved prior to requesting services and services will not be considered final until approved by KADO.
A $10.00/service surcharge will apply on the following holidays:
Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Day (Dec. 24/25), and New Years Eve and Day (Dec. 31/Jan. 1).
As the result of the COVID19 pandemic, safety protocols are in place to help keep everyone safe. I will be wearing a mask, using hand sanitizer, and practicing social distancing during all visits, and ask that clients do the same during appointments that involve close contact.
Copyright © 2019 - 2021 Kat and Dogs Ohio - All Rights Reserved.
Serving the communities of Eastlake, Kirtland, Waite Hill, Wickliffe, Willowick, Willoughby Hills, and Willoughby, Ohio.
Please call 440-313-7469 or email Kat at email@example.com for additional information.
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